Privacy Policy – Your Data Is Fully Protected at Velke Live

Velke Live Two types of information are collected — data you provide directly and data collected automatically while you use the platform.

Directly Collected Information:

• Name, date of birth, and gender
• Email address and mobile number
• Residential address & district
• National ID or passport number (for KYC verification)
• Payment method details (Mobile Pay / Nagad / Rocket number or bank account)
• Security Questions & Answers

Automatically collected information:

• IP address and device information
• Browser Type & Operating System
• Login time and duration on the platform
• Pages visited and games played
• Transaction History & Betting Patterns

Velke Live Your information is collected through the following methods:

• Registration Form: Information you provide directly when creating your account.
• KYC Process: Documents uploaded during the identity verification process.
• Payment Processing: Payment details provided during deposits or withdrawals.
• Cookies & Log Files: Platform usage data is recorded automatically.
• Support Contact: Information provided when contacting us via live chat or email.

Velke Live Your information is used solely for the following purposes:

Velke Live Your data is never used beyond the purposes stated above. Your explicit consent is obtained for marketing communications, and you may withdraw it at any time.

Velke Live Your information is never sold or rented to third parties. However, it may be shared in the following limited circumstances:

• Payment Processors: Solely to process transactions with Mobile Pay, Nagad, Rocket, and similar services.
• Technology Partners: With service providers essential to platform operations, under strict confidentiality agreements.
• Legal authorities: In response to a court order or lawful request from a government authority.
• Fraud prevention: To regulatory authorities for the prevention of money laundering and financial crime.

Velke Live A range of cookies are used to enhance your experience:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics cookies: Used to understand how the platform is being used. This data is not personally identifiable.
• Marketing Cookies: Used to show relevant offers. You can turn this off at any time.

You can disable cookies through your browser settings. However, please be aware that turning off certain essential cookies may cause Velke Livesome features of may not work correctly.

Velke Live We use industry-leading technology to keep your data secure:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall Protection: A multi-layered firewall system protects our servers.
• Two-Factor Authentication (2FA): Two-factor authentication on your account.
• Regular backups: Regular backups to minimize the risk of data loss.
• Trained Staff: All staff are trained on privacy policy and data protection practices.
• Penetration Testing: Regular third-party security audits.

That said, no online platform can guarantee 100% security. Keep your password strong and never share it with anyone. If you notice any suspicious activity, immediately Velke Live Contact Support.

Velke Live Your data is never retained longer than necessary. Retention periods vary by data type:

• Account information: For as long as the account remains active, and for 5 years after closure.
• Transaction History: 7 years, as required by financial regulatory guidelines.
• KYC Documents: 5 years after account closure.
• Log files: Automatically deleted after 90 days.
• Support Chat: 2 years after last contact.

After the designated period, data is automatically deleted or anonymized so that your identity can no longer be identified.

Velke LiveYou have the following rights regarding your personal information held by us at

To exercise any of these rights, email us at support@velkelive.com or reach out via live chat. Velke Live We will respond to your request within 30 business days.

Please note that certain information may not be possible to delete due to legal obligations — for example, transaction history that is required to be retained under financial regulatory laws.

Velke Live Services are available to users aged 18 and above only. We do not knowingly collect information from minors.

Age is verified at registration. If an account holder is found to be a minor, the account is immediately closed and all associated data is permanently deleted.

Velke Live This Privacy Policy may be updated from time to time. You will be notified of significant changes via email or an in-platform notification. Minor updates will be reflected on this page only.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@velkelive.com
• Live Chat: Directly on the platform
• Time: 24 hours a day, 7 days a week

For more information, visit our Terms & Conditions, Responsible Gaming and FAQ pages.